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About Us

Story About Us

Our Story

Clara Dispensary is general public voluntary dispensary registered under the Non-profit Organization Acts and is administered and managed in accordance with nonprofit organization policies in Tanzania. The property is vested in Trustees.

Our Vision and Values

“To Create a community in which all people achieve their full potential for health and well-being across the lifespan. We will transform the health care experience through a culture of caring, quality, safety, service, innovation and excellence.

Our Services and Goals

The clients/ patient will be charged an affordable/fairly costs that will help to run the dispensary. The dispensary will be associating with Tuleeni Orphans Home. The orphanage located few meters from the dispensary.

  • Continuously improve all our services through quality management
  • Focus on our patients and deliver high quality service
  • Involve all our partners in our quality improvement activities
  • Empower employees to make appropriate decisions
  • Have the highest degree of respect for one another and value diversity
  • Use training, teamwork and open communication to enable all employees to achieve their full potential
  • Recognise and reward employees’ contributions
  • Take all reasonable steps to ensure that patients, visitors, staff and all others in contact with the Hospital are afforded the safest possible environment.
  • Maintain the highest ethical standards in protecting the public and the environment
  • Measure the effectiveness of our activities and monitor progress towards achieving our Vision

Six fundamental values of the Clara Dispensary’s culture:

  • Quality: We maintain the highest standards and achieve them by continually measuring and improving our outcomes.
  • Innovation: We welcome change, encourage invention and continually seek better, more efficient ways to achieve our goals.
  • Teamwork: We collaborate and share knowledge to benefit patients and fellow caregivers for the advancement of our mission.
  • Service: We strive to exceed our patients’ and/or fellow caregivers’ expectations for comfort and convenience.
  • Integrity: We adhere to high moral principles and professional standards by a commitment to honesty, confidentiality, trust, respect and transparency.
  • Compassion: We demonstrate our commitment to world-class care by providing a caring and supportive environment for our patients, patients’ families and fellow caregivers.